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Social Services

Mercy’s Social Services staff assists patients, families and other support persons in meeting needs they may experience as a result of illness or injury. These include services that will assist in your transition from Mercy Medical Center to your home or another facility. Social workers are available seven days a week and there is no charge for their services.

Common services include:

  • Assisting with adjustment to illness and loss
  • Providing information about community resources and your options
  • Arranging for in-home services like home health care, home-delivered meals and necessary medical equipment
  • Assisting with skilled nursing or long-term care placement decisions
  • Addressing insurance coverage and benefits
  • Addressing financial concerns
  • Answering questions in regard to Medicare, Medicaid and other government programs
  • Assisting with legal issues, such as Durable Power of Attorney for Health Care or Guardianship
  • Providing support and guidance in crisis situations
1111 6th Avenue, Des Moines, Iowa 50314 (515) 247-3121
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