Mercy: Excellence. Every Day in Every Way.
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For Patients

Mercy Clinical Laboratory’s goal is to provide quality care for you and your family. We offer convenient access to patient service center. MCL accepts most insurance plans. We deliver your results to your provider accurately and quickly.

If you have any questions, our Client Services are available 24 hours a day, seven days a week at (515) 247-4471 or

877-263-1622.

Patient Service Centers

At Mercy Clinical Laboratory, our goal is to ensure your visit is a pleasant experience. For your convenience, you can visit any Patient Service Center (PSC). Click here to find the PSC nearest you. Appointments are not necessary.

Fasting Instructions

If your laboratory test requires you to fast, please follow these instructions:

  1. Do not eat or drink anything (other than water) for 10-12 hours prior to collection.
  2. Water and normal medications are recommended (it will not affect the test results).

Collection Brochures

To make the collection and testing process as easy as possible for our clients, MCL provides the following brochures and forms for use. For printed copies, please contact MCL Client Services at (515) 247-4439. Click here to access PDFs of MCL's collection brochures.

What to Bring

To accelerate your visit, please bring the following:

  1. Your insurance card
  2. The laboratory order from your provider (if not already faxed in from the office)
  3. Photo ID

Your Lab Results

Everything we do at Mercy Clinical Laboratory is done to ensure quality care for you and accurate results for your care. If you have any questions regarding your results, we encourage you to talk directly with you ordering provider. They will be able to best interpret the results while considering your medical history, provider examination, and other test results.

Your Bill

Mercy Clinical Laboratory we do our best to provide accurate and timely billing services. For any questions about billing, you may contact Patient Accounts at (515) 247-4199.

 


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